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Refund policy

Return & Refund Policy

Stronger Daily is committed to providing a reliable shopping experience. Please review our return and refund policy before placing an order.

Returns

We accept eligible return requests within [RETURN_WINDOW_DAYS] days of delivery, subject to applicable consumer protection laws.

To qualify for a standard return:

  • The product must be unused, unopened, and in its original packaging.

  • All seals and safety packaging must remain intact.

  • The product must be in a condition suitable for resale.

  • Proof of purchase or an order number must be provided.

Non-Returnable Products

For health, hygiene, and product safety reasons, opened or unsealed supplements may not qualify for a change-of-mind return, where permitted by applicable law.

This may include opened protein powders, creatine, pre-workout products, vitamins, and other consumable supplements.

Products that are expired, defective, damaged on delivery, or incorrectly supplied will be handled in accordance with applicable consumer rights.

Damaged, Defective, or Incorrect Orders

Please contact us promptly if you receive a damaged, defective, expired, or incorrect product.

Email [SUPPORT_EMAIL] with your order number, a description of the issue, and photographs where reasonably available.

We will review your request and offer an appropriate resolution, which may include a replacement, refund, or another remedy required by law.

How to Request a Return

To request a return:

  1. Contact [SUPPORT_EMAIL] with your order number.

  2. Explain the reason for the return.

  3. Wait for return instructions and confirmation of the applicable return address.

  4. Package the product securely and follow the provided instructions.

Return address: [RETURN_ADDRESS]

Please contact us before sending a standard return so that we can provide the correct instructions.

Return Shipping Costs

For standard change-of-mind returns, return shipping costs are paid by [CUSTOMER_OR_STORE].

Where a return is required because of our error or a defective product, return shipping costs will be handled in accordance with applicable law.

Refunds

Once an eligible return has been received and assessed, we will notify you of the refund decision.

Approved refunds will be issued to the original payment method, unless another method is required or agreed upon.

We aim to process approved refunds within [REFUND_PROCESSING_DAYS] business days, or within any shorter period required by law. Your payment provider may require additional time to reflect the funds.

If you have not received an approved refund, contact [SUPPORT_EMAIL].

Exchanges

Please contact our support team if you need a different product or variant. Exchange options depend on product eligibility, availability, and applicable consumer rights.

Order Cancellations

To request an order cancellation, contact us as soon as possible. We will attempt to cancel your order before dispatch, but cancellation cannot be guaranteed once fulfillment has begun.

Your Legal Rights

Nothing in this policy limits or excludes consumer rights that cannot legally be waived.

Contact Us

Stronger Daily

Email: [SUPPORT_EMAIL]

Business address: [BUSINESS_ADDRESS]

Last updated: [DATE]

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